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ALL IRELAND HOMECARE
ALL IRELAND HOMECARE ALL IRELAND HOMECARE ALL IRELAND HOMECARE

OUR STAFF

We have an excellent team of highly skilled professional care staff to look after you. Each carer undergoes continuous training that ensures that we deliver the highest quality services to you. This training includes appropriate Health & Safety issues such as Food Hygiene, Manual Handling and Handling Hazardous Substances.

Staff are trained for the protection of vulnerable adults and children. Before commencement of their work, each of our staff are put through a rigorous scheme (Access NI).

Laura Wheeler
OPERATIONS DIRECTOR

Laura Wheeler has a wealth of experience in the delivery of a broad range of care services and running successful businesses. In her previous and current roles Laura has owned and operated domiciliary care and nursing home companies for 22 years with leading names in the home care sector.

Laura holds several degrees in Business and Management together with numerous diplomas in all ranges of care. Laura become the youngest member to acheive an award of excellence in the Britain's Business Elite for 5 years running and further achieving this for one of her previous businesses.

Laura also became part of one of the UK's largest Domiciliary Care organisations City and County Health Care Group in 2012 as their Northern Ireland / Ireland's Regional Director and her broad experience helped and informed the development of new services across the group.

Fiona Gray
REGIONAL DIRECTOR

Fiona Gray has over 40 years at senior nurse level, with vast experience in leadership, management and quality compliance. Fiona also provides leadership and responsible person support in one of Northern Ireland's leading Nursing Homes.

Fiona has a wealth of knowledge and experience in caring for the Frail Elderly, EMI and Dementia, Physical Disability and Learning Disability clients as well as those with Challenging Behaviours.

Fiona has also trained to NVQ Level 2 as a Christian Counsellor and provides Listening training. Fiona will assist Laura in the development and directing of the company.

Monica McShane
REGISTERED MANAGER

Monica McShane has over 12 years experience in the homecare industry having worked for another large national care provider before joining AI HOMECARE GROUP in 2016.

Monica has successfully completed her Level 5 qualification in Leadership and Management for Health and Social Care, currently the highest qualification possible within the care industry.

Robert Dougherty
REGIONAL QUALITY COMPLIANCE MANAGER

Robert Dougherty has extensive experience in domiciliary care, previously working as a senior manager in another leading care provider.

Robert also joined City and County Health Care Group in 2012 where his role developed into Regional Manager were he assisted Laura insuring all areas of compliance and quality governance were achieved. Robert has over 35 years experience as manager and assists Laura with directing the company.


Your Carers

We recognise that your carer is somebody with whom you can form a special friendship, and for this reason we take great care in selecting a staff member with whom you feel completely comfortable. This is only done with your full consent, and you are free to ask for a change in carer at any time if you so desire it.



Visiting you at your home

When our staff attend your home they will always be wearing our uniform together with an appropriate Identification Badge with photograph so that he / she is easily identifiable to you. They will knock and not try to gain entry without your permission. Wherever we are entrusted with the keys to your home, staff will always knock when using the key so that you know who is calling.

Carers attending you at your home will not at any time be accompanied by partners, children, friends or pets.

If at any time your carer is late or held up with an emergency we will always telephone you and advise you or inform you of the name of the replacement carer.

When your carer visits you in your home they need to record the amount of time spent with you and the tasks they have undertaken for you in accordance with your agreed plan of care. Therefore, at the end of each visit the carer will complete daily diary sheet that will be left in your home and sign it to confirm that the work has been undertaken at the times stated. We need accurate records of visits in order for us to maintain a correct and efficient invoicing system for the work done. Your co-operation in this respect will be appreciated.

TESTIMONIALS

"AI HOMECARE GROUP care workers were unfailingly attentive, compassionate and gentle. Mum really felt that she received a personal service. I truly do not know what I would have done without your caring support and assistance and wish you all the best for the future."

 

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ALL IRELAND HOMECARE l Company Reg. No NI633195
21 Windmill Business Park, Windmill Road, Saintfield, County Down BT24 7DX
Telephone 028 9756 8249 (Ext 1) l Out of Hours 07921108807
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